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I have 2 LG 5k monitor which I connect to my MacBook Pro 16" using the ports on the back. I also have a usb adaptor plugged in. All work just fine. However, when I try to use on of the other usb c ports for the MagSafe charger for my iPhone, none of them work, on either monitor. What am I doing wrong?! Would appreciate advice. Thank you.
ChristinaTairua wrote:
Hi again - yes it works fine via the MacBook, just not the monitor.
I have no resolve for your third party external monitors— I would do what works ...
or contact the Vendor (LG 5k monitor) for Support/Help/FAQ/known issues/compatibility issues
Contact a third party vendor
https://support.apple.com/en-us/HT201777
ChristinaTairua wrote:
Hi again - yes it works fine via the MacBook, just not the monitor.
I have no resolve for your third party external monitors— I would do what works ...
or contact the Vendor (LG 5k monitor) for Support/Help/FAQ/known issues/compatibility issues
Contact a third party vendor
https://support.apple.com/en-us/HT201777
ChristinaTairua wrote:
I have 2 LG 5k monitor which I connect to my MacBook Pro 16" using the ports on the back. I also have a usb adaptor plugged in. All work just fine. However, when I try to use on of the other usb c ports for the
MagSafe charger for my iPhone, none of them work, on either monitor. What am I doing wrong?! Would appreciate advice. Thank you.
Power adapters for iPhone - Apple Support
About Mac power adapters - Apple Support
ChristinaTairua wrote:
Thank you for your response, but it doesn't help me. I am struggling to understand why the ports on the back of my monitors are not powering the magsafe phone charger.
Try plugging the charger directly into the Mac and compare your results...
https://www.apple.com/shop/product/MHXH3AM/A/magsafe-charger
Thank you for your response, but it doesn't help me. I am struggling to understand why the ports on the back of my monitors are not powering the magsafe phone charger.
Hi again - yes it works fine via the MacBook, just not the monitor.
USB-C port not working with iPhone magsafe charger
