Announce Calls - Headphones Only - Working only sometimes

Question

Announce Calls - Headphones Only - Working only sometimes

I've seen this problem since 2017 / iPhone 6s, but would like to resurrect some issues.

Announce Calls works always, when set on "Always"

In "Headphones Only" option, it gets more complicated. The phone needs to be in silent mode (Why?!) Also, to make it work, most likely you have to turn 'Listen for "Hey Siri"' off and on.

But here is the really strange situation. For me, some callers are being announced while others are not (those are all people in my Contacts). Worse, one caller used to be announced and now it's not. What is going on?

I have iPhone 13 Pro with iOS 15.1.1

iPhone 13 Pro

Posted on Jan 4, 2022 8:43 AM

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Answer 1

mario49

Community Specialist

Jan 5, 2022 8:42 AM in response to Dragos Maciuca

Hi Dragos Maciuca,

Thank you for contacting Apple Support Communities. Based on what you stated, it seems like there is trouble using headphones with Announce calls. It looks like you have already done some troubleshooting to solve this issue. Even though there is a chance that you've tried these steps already, we would recommend you follow every step and let us know if the issue persists.

Which headphones are you using?

Headphones that support Announce Calls

AirPods (2nd generation and later)
AirPods Pro
AirPods Max
Beats Solo Pro
Powerbeats Pro
Powerbeats

Announce calls, messages, and more with Siri on iPhone

Update your iPhone, iPad, or iPod touch

Please don't hesitate to Contact Apple for support and service to let us know if you need additional assistance.

Cheers.

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Answer 2

mario49

Community Specialist

Jan 6, 2022 7:34 AM in response to Dragos Maciuca

Hey Dragos Maciuca,

Thank you for using the Apple Support Community. Due to the nature of your issue, you may find more information by contacting Apple Support directly using the link below.

Contact Apple Support

Take care.

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Answer 3

Jan 5, 2022 5:27 PM in response to mario49

I'm using Apple wired headphones. Am I to understand that only wireless headphone work in this mode? And if that's the case, why do the wired headphone work for some callers but not for others?

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Announce Calls - Headphones Only - Working only sometimes

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