When i comnect my phone to the itunes no backup showed only restore iphone
my new iPhone 13 can not recognize my old phone in quick start to transfer all data
iPhone 13 Pro Max
User profile for user:
mario49
User level:
Community Specialist
Hi Aboutony1,
Thank you for contacting Apple Support Communities. Based on what you stated, it seems like there is trouble transferring data from an old iPhone to a new iPhone. We would recommend you use this article for more ways to transfer data to the new device.
Are you able to create a new backup of the old device on the computer?
Transfer data from your previous iOS or iPadOS device to your new iPhone, iPad, or iPod touch
If you need more help, contact Apple Support.
Cheers.