MagSafe wallet not connecting
saddle brown wallet not connecting. I have updated to latest software and tried connecting in find my and it just gets stuck on “connecting” screen
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ryane77
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Community Specialist
Hello Coryr0315,
Thank you for using the Apple Support Communities. We understand you're having some issues setting up Find My with your MagSafe wallet, and we're happy to help.
It looks like you might've already covered the steps below, correct? About the iPhone Leather Wallet with MagSafe
"If you can't set up your iPhone Leather Wallet with MagSafe
- Make sure that your iPhone is updated to the latest version of iOS.
- If the setup animation disappeared, press the side button on your iPhone to put your device to sleep. Then wake and unlock your iPhone. Place the wallet onto the back of your iPhone, wait up to 15 seconds, and the animation should reappear.
- Learn what to do if you see a message that says that your iPhone Leather Wallet with MagSafe is connected to another Apple ID.
- There are two models of iPhone Leather Wallet with MagSafe. The model that's compatible with Find My was released in the second half of September 2021, and is available in the following colors: Golden Brown, Dark Cherry, Wisteria, Sequoia Green, and Midnight."
To double-check, are you using the Golden Brown model as listed above?
If you've covered all of the above and it's compatible, try to Restart your iPhone. If this doesn't help, we recommend contacting Apple directly: Get Support
Take care.