I tunes got hacked

Hi, I recently discovered my Hulu and iTunes account were hacked they changed the email tied to said accounts to a weird long email and I’ve already canceled my Hulu but I can’t figure out how to untie that email from my iTunes account. My Apple ID seems to be fine I changed the password and it still has my original ID and email tied to it but I just can’t figure out how to fix my iTunes

iPhone 11 Pro Max, iOS 14

Posted on Jan 5, 2022 8:58 AM

Reply
1 reply

Jan 6, 2022 8:39 AM in response to haeleeholland

Hello haeleeholland,


From your post we can see that you've found both your Hulu and iTunes Store accounts were compromised. How scary! You've canceled your Hulu account and want to know how to untie it from your iTunes Store account.


Was the subscription through the App Store? You can use this to check your subscriptions: How to cancel a subscription from Apple. If you select the blue "Cancel a subscription" button, it will get you right to the spot to check to see if Hulu is there and your other subscriptions.


We'd also suggest to go through this guide: If you think your Apple ID has been compromised. Go through each section and focus in on the section " Gain control of your Apple ID". You've mentioned that you've changed the password and that is awesome! You'd also want to see which Apple ID is under Settings > [your name] > iTunes & App Store to verify this as well.


Take care.





This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I tunes got hacked

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.