You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hello,
I am setting up a custom domain it says "Check your MX records".
Does it mean there is an error exactly in the MX record, or can it be an error with other TXT, SPF records too?
I have configured the MX records as instructed. But my registrar does not have a priority field. It only has a field for 'VALUE'. But it was how my present custom email is set up and working.
Am I missing something here?
Thanks
Thank you for your reply.
At this point, I would suggest reaching out to your Registar for more information. At this time, Apple Support doesn't provide technical assistance for custom iCloud Domains unless you have a help-desk level support agreement.
Thank you for your reply.
At this point, I would suggest reaching out to your Registar for more information. At this time, Apple Support doesn't provide technical assistance for custom iCloud Domains unless you have a help-desk level support agreement.
Hi There,
It sounds like you are having an issue with the Mail Exchange server with your custom iCloud Domain. I would suggest following this article and see if it helps: Set up an existing domain with iCloud Mail - Apple Support
Thank you for the help.
Actually, I have a hosting service for the domain and I was under the impression that the MX records should be maintained with the registrar.
I could set up MX records with the nameserver.
Thank you.
I read the article and double-checked my entries already
Thank you
Custom Domain Setup MX Record Error
