Large videos not being uploaded to iCloud Photos

I recently began transferring all my photos and videos to iCloud Photos using the iCloud client on a Windows 10 machine.


So far it has been working fine with not so big videos and photos but when I add large videos (1-5 GB) to my iCloud Photos folder nothing happens, it's no assigned any status (like when I add photos, immediately sets the syncing icon to the file until it's uploaded).


I checked network traffic and it's not uploading anything. The large video files has been in my iCloud folder in the Windows machine for days now and nothing happens.


For context, I have more than enough space available in my iCloud account, I have gigabit connectivity so uploading big files it's not an issue, the format of the videos are .mov


What can I do? or what am I doing wrong?

Windows, Windows 10

Posted on Jan 5, 2022 4:20 PM

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Jan 6, 2022 1:14 PM in response to mike_wi

Hello mike_wi,


Thanks for reaching out to Apple Support Communities. Upon review of your post, it seems that you are unable to upload large video files to iCloud on your PC. We can see why you’d want this taken care of, so let us help from here! Let’s start by reviewing the following article which may help: Upload photos and videos in iCloud for Windows. Some basic steps would be helpful here too, like making sure your device is restarted recently and updated to the most recent Windows version, with all updates installed. Testing the upload to iCloud from another device and/or on another network can help narrow down the source of this issue. Check that the files are in the proper format as well.


Please let us know if you have follow up questions, so we can continue assisting. Take care!

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Large videos not being uploaded to iCloud Photos

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