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Atlantis III Author

Level 1

8 points

Cannot connect to Facebook and other apps.

using iPhone 13, cannot connect to facebook, it tells me to get an internet connection, i have a working connection and also wi fi. Any one help with this please.

Posted on Jan 6, 2022 7:09 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,940 points

Posted on Jan 6, 2022 7:25 AM

Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...

Connecting to Wifi is the first part and then getting connected to the Internet is the second

If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately

For your Internet connection.

Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you

However --> Connect iPhone to the Internet - Apple Support

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Cannot connect to Facebook and other apps.

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