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Late 2017 MacBook Pro 13 inch screen went blank

Screen suddenly went blank. I think, from sounds and keyboard light that it is still turning on/off.

Don


[Re-Titled by Moderator]

MacBook Pro 13″, macOS 12.1

Posted on Jan 6, 2022 9:35 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 6, 2022 9:47 AM

adelefromavon wrote:

Screen suddenly went blank. I think, from sounds and keyboard light that it is still turning on/off.
Don


I suspect Display assembly/projector cable or GPU— you can test plugging into an external monitor which is GPU only if no issue you got in narrowed down.


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country


From iOS device using the "Apple Support.app” to make a online Genius Bar appointment is easy:

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8


Check your coverage

https://support.apple.com/my-support



Learn how to get your Mac fixed and how much it will cost. https://support.apple.com/mac/repair/service


Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095



1 reply
Question marked as Top-ranking reply

Jan 6, 2022 9:47 AM in response to adelefromavon

adelefromavon wrote:

Screen suddenly went blank. I think, from sounds and keyboard light that it is still turning on/off.
Don


I suspect Display assembly/projector cable or GPU— you can test plugging into an external monitor which is GPU only if no issue you got in narrowed down.


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country


From iOS device using the "Apple Support.app” to make a online Genius Bar appointment is easy:

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8


Check your coverage

https://support.apple.com/my-support



Learn how to get your Mac fixed and how much it will cost. https://support.apple.com/mac/repair/service


Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095



Late 2017 MacBook Pro 13 inch screen went blank

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