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User profile for user: DiederikStaay
DiederikStaay Author
User level: Level 1
8 points

Why does Music cut off my library songs at unpredictable places?

This seems not resolved still (last discussion was in 2018) but Music, what used to be a perfectly working app called iTunes, now randomly cuts off all songs in my library. Sometimes not, mostly it does. My library consists of thousands of songs, for the majority put in from my own CD collection. Nothing to do with the music store. Not a user of any cloud service here. So I am at a loss why this erratic behaviour exists.

It seems to me Apple doesn’t care anymore, which is very unfortunate.

How to go about now?

Suggestions as to what other app I could use to play my own music on my iPhone? It was such a pleasant functionality of mobile phones….

iPhone SE, iOS 14

Posted on Jan 6, 2022 11:20 AM

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User profile for user: SnickZ.
SnickZ.
User level: Community Specialist

Jan 7, 2022 11:50 AM in response to DiederikStaay

Hey DiederikStaay,


It appears that you're having some problems using the Music app on your iPhone. It stops playing your songs unexpectedly, and we're glad to provide assistance.


About iOS performance on your iPhone, iPad, or iPod touch - Apple Support -- This type of behavior can be caused by a number of different things. Review the information and apply any pertinent steps provided.


How to delete apps on your iPhone, iPad, and iPod touch - Apple Support -- (The following steps will remove any synced/downloaded music from your device) If none of the information in the above article helped, or it didn't apply in your case, delete the Music app on your iPhone, then Restart your iPhone. Once your iPhone is back to the Home screen, go to the App Store to redownload Music again.


Turn on Sync Library with Apple Music - Apple Support -- If you subscribe to Apple Music, make sure that Sync Library is turned on to allow your Apple Music Library to sync with your iPhone. Test the issue when you have the chance. You'll need to redownload any songs again to listen to them while offline.


Sync your iPhone, iPad, or iPod using your computer - Apple Support -- If you don't subscribe to Apple Music, sync your songs back to your iPhone and test.


Let us know how that goes.


All the best.

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Why does Music cut off my library songs at unpredictable places?

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