Sound mode not persistent with Beats Studio

Question

Sound mode not persistent with Beats Studio

Switching between mods on beats studio buds works incorrect. After I switch to anc or transparency mod, the switcher gets back to normal mode automatically. Modes actually work but it shows off incorrect in control centre. Are you going to fix that?

I have a problem with beats studio buds. When I switch modes (active noise cancellation/off/transparency) from the control center, the switcher gets bag to the "off" position, though the switching actuary happens. It just shows off incorrect, only from

the control center. What is more the classical "AirPods" shows only once - while the pairing process. Please fix that

[Re-Titled by Moderator]

Posted on Jan 6, 2022 2:59 PM

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Answer 1

faith185

Community Specialist

Jan 7, 2022 2:32 PM in response to SerafimArinin

Hello SerafimArinin,

Thanks for posting in Apple Support Communities. When you change listening modes as shown in Beats Studio Buds and Beats Fit Pro Active Noise Cancellation and Transparency mode, the listening mode does change but appears as 'Off'. Right?

In that case, try resetting them and test again to see if this continues. Steps can be found in Reset your Beats Studio Buds.

Have a great day!

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Answer 2

faith185

Community Specialist

Jan 7, 2022 3:38 PM in response to SerafimArinin

SerafimArinin,

Since this continues after resetting your Beats Studio Buds, it may be best to contact Apple Support. You can reach out from Get Support or using the direct phone number for your region from Contact Apple for support and service.

Best of luck.

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Answer 3

Jan 7, 2022 2:48 PM in response to faith185

I've tried it already, followed the instructions. Listening mode

chagnes, appears changed in control

center and then animation

goes back, though the mode was actually changed. (Sorry I'm

russian and my English is not that good) Is Apple going to fix this bug? It's a software problem, headphones work properly on previous iOS versions

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Answer 4

Feb 18, 2022 11:11 AM in response to kposw

No solution for now, even after receiving latest firmware update. To tell the truth it stopped bothering me, I bought mine in Russia and it is completely impossible to have the product changed or fixed.

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Answer 5

Jan 7, 2022 3:37 PM in response to faith185

It appears to

be switched off after 2 second after I togggle

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Answer 6

kposw

Level 1

12 points

Feb 18, 2022 10:12 AM in response to SerafimArinin

Hi, do you know the solution maybe? I have exactly the same problem :(

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Sound mode not persistent with Beats Studio

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