Ricoh sp c252sf scan problem

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kcRobert Author

Level 1

4 points

Ricoh sp c252sf scan problem

Does anyone know how to set up a scan using Ricoh c252sf on Mac?

I'm Mac OS big sur 11.6 user. I can't scan with sp c252sf.

It doesn't matter if it's scan to folder or ftp.

MacBook Air 13″, macOS 11.6

Posted on Jan 6, 2022 6:58 PM

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Answer 1

Top-ranking reply

VikingOSX

Level 10

123,248 points

Jan 6, 2022 7:18 PM in response to kcRobert

Ricoh released an ICA scanner driver in May 2021 for this device. Once that driver is installed, you can use Apple's Image Capture to scan on Big Sur or Monterey. The printer drivers were last updated for Big Sur in January 2021. You can find these drivers on Ricoh's site here.

VueScan Professional does not provide scanner support this particular Ricoh device.

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Answer 2

VikingOSX

Level 10

123,248 points

Jan 13, 2022 5:23 AM in response to kcRobert

Did you right-click on the C252sf printer icon in Printers & Scanners, and select Reset print system…? That would allow you to re-add the device using the newly installed printer drivers, and it might then print. Is there a separate scanner configuration panel on that Printers & Scanners panel where you tell it the scanning software is Image Capture?

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