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Apple Music Family Plan

My friend added me to their family plan but my apple is still billing me for a subscription. How do I fix this?

iPhone 12, iOS 15

Posted on Jan 6, 2022 8:02 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 6, 2022 8:32 PM

Did you accept the invitation to join the family? Does the Family Organizer have a Family Music subscription? If so, according to the footnote in:

Get an Apple Music family subscription - Apple Support

"If someone in the family group already has an individual or student subscription to Apple Music, renewal of that subscription is automatically canceled when they join the family group."


For all billing inquiries and refund requests, use this link:

Subscriptions and Billing - Official Apple Support

and see the 'Join a family group' section in:

Set up Family Sharing - Apple Support


2 replies
Question marked as Top-ranking reply

Jan 6, 2022 8:32 PM in response to Lajr

Did you accept the invitation to join the family? Does the Family Organizer have a Family Music subscription? If so, according to the footnote in:

Get an Apple Music family subscription - Apple Support

"If someone in the family group already has an individual or student subscription to Apple Music, renewal of that subscription is automatically canceled when they join the family group."


For all billing inquiries and refund requests, use this link:

Subscriptions and Billing - Official Apple Support

and see the 'Join a family group' section in:

Set up Family Sharing - Apple Support


Apple Music Family Plan

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