AirPods serial number shown in iPhone is not the same as in the box

Hello Lincslad133,

Thank you for participating in the Apple Support Communities! We understand that Siri isn't working as expected with your AirPods. You also have some concerns regarding whether or not the AirPods are genuine.

As shown in the support article that you previously viewed, Identify your AirPods - Apple Support, A2000 is not currently an AirPods model number. Depending on which AirPods you have, you may also want to check the serial number by doing the following:

Find the serial number of your AirPods - Apple Support

"With AirPods (2nd generation) AirPods Pro, and AirPods (3rd generation), each AirPod also has its own serial number, printed on the AirPod itself. If you need to send in your AirPods or charging case for service, refer to the primary serial number, printed on the case lid. You don't need the serial numbers on the AirPods."

If you suspect that the AirPods may not be genuine, consider having them inspected at an Apple Store or Apple Authorized Service Provider. Visit the link below to find a location near you. You may also want to contact the seller and try to request a refund.

Apple - Find Locations

Take care.