Apple Card and Apple Pay will not work on Co-Owner phone

Question

Level 1

8 points

Apple Card and Apple Pay will not work on Co-Owner phone

Hi-

I have tried everything under the sun to fix this issue with Apple Card and Wallet. I reset and erased my wife's phone (Co-Owner) to start over, and it still didn't fix the problem. I've tried every step the community has suggested. Apple support and Goldman Sachs don't know how to fix it. See screen captures. Does anyone have any ideas, or should I give up on Apple Card and go with another credit card. By the way, I can add and use any credit card (Capital One) in Wallet without any issues.

iPhone 12

Posted on Jan 7, 2022 1:21 PM

Reply

Answer 1

askbarnabas

Level 10

103,911 points

Jan 7, 2022 6:24 PM in response to SockEmDesign

Not if you have the set up correctly in iCloud. All the apps just need downloaded again.

Here are three links that ensure that your notes, contacts, and calendars are saved to iCloud correctly

Reply

Answer 2

askbarnabas

Level 10

103,911 points

Jan 7, 2022 4:26 PM in response to SockEmDesign

Are you using the latest iOS on both devices?
Have you signed out of your Apple ID and back in?
have you gone to settings>general>reset>and reset your network settings?
Have you removed your wife from family sharing and added her back?
When you erased your wife's phone did you set it up as new or from the potentially corrupted back up?