219ByesvilleRoad wrote:
My new iPhone 13 is locked and will not unlock.
It will not accept my Passcode.
I have tried the (hit up and down volume and then the side
button until it restarts. Still does not unlock
So your iPhone is not locked in screen zoom as discussed above, but rather is locked with a passcode you don’t know?
If so, restarting won’t bypass the passcode.
Your issue is different, with a different procedure.
In general, here is the passcode reset:
… If you forgot your iPhone passcode - Apple Support
If you’re running iOS 15.2 or later, then you can use a different approach:
… How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support
Neither restarting the iPhone nor resetting the device passcode will clear Activation Lock, if that’s also active here and not already associated with your Apple ID.