Thanks for your reply
I was on the phone yesterday for around an hour and a half to 3 different people and I’m being told that it’s to do with the metadata on Apple Music. I don’t believe this as I have been able to make changes my library for years and it translate over to phone instantly.
I used to pay for iTunes Match but now Sync Library does the same thing through Apple Music. It was working up to about a week ago. I had this problem about a year ago and it always affects the same songs.
I have checked both software and it’s on the latest. Sync Library switched on and off no difference. What I do notice is that doing the Sync Library fixes it for anything between 1 hour and a day and then it reverts all the changes again. It’s so random. Usually whenever I make an edit I have my phone up too and I can see the edit being changed on my phone too. Now it does not do anything.
No photos or contacts issue. I believe it’s an issue with the iCloud server not holding the changes and applying them on my iPhone. Everything is OK on my Mac.
Restarting the devices does not change anything either. I’d really like to get to the bottom of this to force the change through if it happens again. Someone must know what causes this issue. Even Senior Technical Advisors cannot tell me what is causing it and are instead blaming it on the fact that Artists need to be paid and I cannot group other artists together. This is just not true as I have been able to make whatever edits for years, something just flips once in a while and causes the revert. I haven’t done anything recently to cause this. The only other thing I can think is it is something in the new software each time that resets it??
I will give an annoying example. A song by The Weeknd and Post Malone would be released as the artist The Weeknd & Post Malone. This would cause a separate artist to be created in my Artists library list The Weeknd and then The Weeknd & Post Malone. Post Malone is the featured artist meaning I would change the album artist from The Weeknd & Post Malone to The Weeknd to then group this with The Weekend’s songs and not separate. It now won’t let me change it to that on iPhone and only on Mac.
thanks in advance for any help
