airpods model a2084

i recently got these used and i am unable to get them to connect. my ipad does not find them. on the airpods i have a orange light and a green light the white light you describe when pairing i have never seen

Posted on Jan 8, 2022 3:10 PM

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Question marked as Top-ranking reply

Posted on Jan 9, 2022 4:59 PM

Hello acman6170,


Thank you for using Apple Support Communities.


We understand that you got your AirPods used and are not able to set them up with your iPhone. We would first recommend starting by resetting your AirPods. You can take a look at the following support article for how to reset them: How to reset your AirPods and AirPods Pro - Apple Support


You can then use this article to connect the AirPods to your iPhone: Connect your AirPods and AirPods Pro to your iPhone - Apple Support


Best regards.

1 reply
Question marked as Top-ranking reply

Jan 9, 2022 4:59 PM in response to acman6170

Hello acman6170,


Thank you for using Apple Support Communities.


We understand that you got your AirPods used and are not able to set them up with your iPhone. We would first recommend starting by resetting your AirPods. You can take a look at the following support article for how to reset them: How to reset your AirPods and AirPods Pro - Apple Support


You can then use this article to connect the AirPods to your iPhone: Connect your AirPods and AirPods Pro to your iPhone - Apple Support


Best regards.

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airpods model a2084

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