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Level 1

4 points

No VDCAssistant present

is there anybody that can help me figure out how to download VDCAssistant for the webcam in a MacBook? The module is not present on this Mac updated to 12.1 Monterey and I can't seem to find a way to download it. I have reset the SMC, RAM, Reinstalled the OS, I've checked all the privacy settings and permissions. The last thing I have to do is caught this issue on my 2017 MacBook Air. Im really frustrated and can't seem to find how to install it or where I can find the file online.

Posted on Jan 8, 2022 3:48 PM

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Top-ranking reply

Level 9

50,232 points

Posted on Jan 8, 2022 10:06 PM

Hi,

Yes, VDCAssistant is not available since Big Sur was released as far as remember.

Following document could help your issue.

If your built-in camera isn’t working on your Mac - Apple Support

If it doesn't help, try to check your built-in camera with Apple Diagnostics if it reports built-in camera related error(NDC001, NDC003 to NDC006).

Use Apple Diagnostics to test your Mac - Apple Support

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1 reply

Top-ranking reply

Level 9

50,232 points

Jan 8, 2022 10:06 PM in response to rya156

Hi,

Yes, VDCAssistant is not available since Big Sur was released as far as remember.

Following document could help your issue.

If your built-in camera isn’t working on your Mac - Apple Support

If it doesn't help, try to check your built-in camera with Apple Diagnostics if it reports built-in camera related error(NDC001, NDC003 to NDC006).

Use Apple Diagnostics to test your Mac - Apple Support

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No VDCAssistant present

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