My MacBook Pro is lagging, Slow, Lag, slowing, Freezes

Computer illiterate man with a Toshiba was told in late 2014 to early 2015 at an apple store in Orlando that Apples would not get "gummed up" like my pc, as they could continually be updated and would last. Hence the price difference. Over that year I bought a Mac book pro (mid 2012, 13 inch) this was my personal entertainment computer, an Imac (late 2013, 27 inch) that the company i work for bought me, only used for submitting bids to local municipalities (microsoft office and acrobat) , an iphone 6s (calls, texts, and occasionaly camera, no real use of apps), a gen 3 apple TV box.

Well my Iphone now drops calls and does not get reception in rooms that everyone else does, and people can not hear be that well. My apple tv will not update to be compatible with youtube and freezes up, my macbook is super slow and "gummed up" My work computer, the imac, lags, freezes and is SO SLOW it's getting hard to deal with. It is beyond tolerable. When I called apple support, the girl just laughed and said "Yeah, a computer/phone/cable box that old is just going to do that. They all will. If it makes it ten years just throw it away and buy a new one. Sooo, double the price of its competitors, to not deliver on the feature that I was told makes them better and more expensive. Sorry for the rant , just financially tight right now and not liking what i'm facing. Any suggestions?


[Re-Titled by Moderator]


Posted on Jan 8, 2022 4:45 PM

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Question marked as Top-ranking reply

Posted on Jan 9, 2022 1:05 AM

Welcome to the Apple Support Communities.


Sorry to hear about the issues that you are experiencing.


Well my Iphone now drops calls and does not get reception in rooms that everyone else does, and people can not hear be that well.

Refer to this Apple Support article: If you can't make or receive calls on your iPhone - Apple Support.


My apple tv will not update to be compatible with youtube and freezes up

As you mentioned, you have an Apple TV (3rd Generation). Unfortunately, YouTube themselves have stopped supporting the Apple TV (3rd Generation). However, there is a workaround. You can use YouTube on another device, such as an iPhone or iPad, then Use AirPlay to stream video or mirror the screen of your iPhone, iPad, or iPod touch - Apple Support. Please describe what you mean by "freezes up" for your Apple TV.


my macbook is super slow
My work computer, the imac, lags, freezes and is SO SLOW it's getting hard to deal with. It is beyond tolerable.

To diagnose your Mac computers, I believe we need to proceed with an EtreCheck report. EtreCheck is a useful App to diagnose and identify issues, both hardware and software. It is trusted by many users. Please follow the steps outlined below and upload a report from both your Macs:


  1. Navigate to: https://etrecheck.com and get the free version of EtreCheckPro.
  2. Download it. It is a free and trusted app. It is often recommended here on Apple Support Communities. 
  3. Open EtreCheck, and before running the report, be sure to check “Allow full Drive Access” at the bottom of the EtreCheckPro window.
  4. Run the report, and put it in a post, as shown here: https://discussions.apple.com/docs/DOC-250000211. We will then examine the report for issues in your Mac.


Cheers,


Jack

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2 replies
Question marked as Top-ranking reply

Jan 9, 2022 1:05 AM in response to ZingJr

Welcome to the Apple Support Communities.


Sorry to hear about the issues that you are experiencing.


Well my Iphone now drops calls and does not get reception in rooms that everyone else does, and people can not hear be that well.

Refer to this Apple Support article: If you can't make or receive calls on your iPhone - Apple Support.


My apple tv will not update to be compatible with youtube and freezes up

As you mentioned, you have an Apple TV (3rd Generation). Unfortunately, YouTube themselves have stopped supporting the Apple TV (3rd Generation). However, there is a workaround. You can use YouTube on another device, such as an iPhone or iPad, then Use AirPlay to stream video or mirror the screen of your iPhone, iPad, or iPod touch - Apple Support. Please describe what you mean by "freezes up" for your Apple TV.


my macbook is super slow
My work computer, the imac, lags, freezes and is SO SLOW it's getting hard to deal with. It is beyond tolerable.

To diagnose your Mac computers, I believe we need to proceed with an EtreCheck report. EtreCheck is a useful App to diagnose and identify issues, both hardware and software. It is trusted by many users. Please follow the steps outlined below and upload a report from both your Macs:


  1. Navigate to: https://etrecheck.com and get the free version of EtreCheckPro.
  2. Download it. It is a free and trusted app. It is often recommended here on Apple Support Communities. 
  3. Open EtreCheck, and before running the report, be sure to check “Allow full Drive Access” at the bottom of the EtreCheckPro window.
  4. Run the report, and put it in a post, as shown here: https://discussions.apple.com/docs/DOC-250000211. We will then examine the report for issues in your Mac.


Cheers,


Jack

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My MacBook Pro is lagging, Slow, Lag, slowing, Freezes

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