Hi everyone,
I dug out my old Silver iPod shuffle and found it working, but with a music list I don't like.
I ran a restore using Music (MacOS 12.1) and it erased the Shuffle, but it now only appears as a USB drive.
Is there any way to get Shuffle OS 1.0.4 back onto this device?
airhead830,
That's great that you're able to restore it using another computer. Does this also happen when started to safe mode or another user account? Safe mode will let us know if a third-party process is causing this. Here's more information on safe mode and how to start there: How to use safe mode on your Mac
After testing there, restart your Mac normally to exit safe mode: Shut down or restart your Mac
Then, create a new user account to see if the same thing happens there. This tells us if the issue is system-wide or only within your user account: Set up users, guests, and groups on Mac:
Keep us posted.
airhead830,
That's great that you're able to restore it using another computer. Does this also happen when started to safe mode or another user account? Safe mode will let us know if a third-party process is causing this. Here's more information on safe mode and how to start there: How to use safe mode on your Mac
After testing there, restart your Mac normally to exit safe mode: Shut down or restart your Mac
Then, create a new user account to see if the same thing happens there. This tells us if the issue is system-wide or only within your user account: Set up users, guests, and groups on Mac:
Keep us posted.
Hello airhead830,
We're glad you thought to ask Apple Support Communities about the issue you're having with your iPod not being seen on your Mac to sync music. These steps should help: If your computer doesn't recognize your iPhone, iPad, or iPod
Be sure to use the Finder to sync the music over. Here's a great guide to follow: Use the Finder to sync your iPhone, iPad, or iPod with your computer
Let us know how it goes.
Take care.
Chris,
That is really good to know as it tells us where to focus our troubleshooting. This means there's an app, settings or possibly file causing this to happen. To start to narrow it down and resolve it, start with your login items: Remove login items to resolve startup problems on your Mac
Do you have any security software installed? If so, temporarily disable or remove that and see if the issue resolves. More information can be found in the following guide. While it does say it's for "Windows", it has some really great information to help with security software: Resolve issues between iCloud for Windows or iTunes and third-party security software
If those steps don't help to isolate and resolve this, we recommend reaching out to Apple Support to look into this more with you: Get Support
Take care!
Hi Tammy,
I think it’s related to M1 Mac. Tried my wife’s Intel Mac and it views it fine. thanks for your help and suggestions. Case closed.
Still not visible on the M1 MacBook Air, and now requires a force eject.
airhead830,
Got it. Does it appear in the Finder using the above steps, or only in the System Information area? Are you able to try using a different computer? If so and if the behavior continues, we recommend reaching out to Apple Support to look into this a bit more: Get Support
Best regards.
Hi Tammy,
I restarted the MacBook Air M1 in Safe Mode. The iPod drive would appear for a second and then disappear. I then created a new account on the M1 MacBook, and the iPod showed up and was accessible as expected.
Based on this, there is something wrong with my user account and not the machine. Do I have to create a new user account to resolve this?
Chris
Hi Tammy,
Between the iPod shuffle error and a couple of others I was having with iCloud contacts, I decided to create a fresh version of my user account (before seeing this message). To do that, I had to free up drive space, so I deleted the old account :-(
So I'm afraid I can't be of further assistance with troubleshooting, but the good news is everything is operating as expected (including the iPod) with the new user account.
Thanks for all your help.
Chris
No joy using those steps. Still just sees the iPod as a drive. Does this screen image help?
[Image Edited by Moderator to Remove Personal Information]
restore iPod shuffle 2022
