Mac Pro says "Your Computer Restarted Because Of A Problem" - even when there's no problem

My MacPro 2013 now gives this message after every restart. I tried booting to safe mode - and got no message. Then, rebooting to regular mode - "because of a problem" appears. Despite the fact that the last restart was FROM safe mode.


I have run disk utility many times, no problems. I have also TWICE used recovery mode to reinstall macos. What can I do?


Using Monterey 12.1

Mac Pro

Posted on Jan 9, 2022 6:52 PM

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Jan 10, 2022 2:56 PM in response to Brian Leahy

Hi there Brian Leahy,


We understand you're seeing an alert that your Mac Pro restarted because of a problem.


It looks like you already reviewed If your Mac restarted because of a problem, and have done some great troubleshooting steps so far!


Since the issue didn't occur in safe mode, give the steps below a try from How to use safe mode on your Mac:

"If the issue doesn't continue in safe mode

If the issue doesn't continue while in safe mode, leave safe mode by restarting your Mac normally. Then test for the issue again. The issue might be resolved.

If the issue returns after leaving safe mode, startup items are probably at fault. Apps can install such items in numerous places, and they aren't always easy to find or recognize. For that reason, you should first make sure that you've installed any available updates for your Apple software and third-party apps.

If updating your software doesn't help, try any of these solutions:

  • Test your login items.
  • To learn whether software in your user account is causing the issue, set up a new user account, then log in to it and try to reproduce the issue in that account.
  • Unplug all accessories from your Mac, including printers, drives, USB hubs, and other nonessential devices. You could have an issue with one or more of those devices or their cables.
  • Reinstall macOS.

If you still need help, please contact Apple Support."


We hope this helps.

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Mac Pro says "Your Computer Restarted Because Of A Problem" - even when there's no problem

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