Responsive touchscreen
I have an iPad Pro and it’s worked flawlessly. Now the touchscreen will not respond to touch or my Apple Pencil even after a hard reboot. What else can I do? Help!
iPad Pro 10.5-inch, Wi-Fi
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Hi Floridatransplant1960, thank you for posting in Apple Support Communities.
It seems you have tried to resolve your issue through a restart of your iPad and sometimes that is the best method for resolving a lot of problems as per the following link.
https://support.apple.com/en-au/HT201406
However, because this did not work and it is also unresponsive to your Apple Pencil, can I suggest you contact Apple Support.
You can do this as follows:
- Online:--> Genius Bar Reservation and Apple Support Options - Apple;
- Contacting a local Apple Store or AASP among the list provided above but also again as follows Apple – Location Selector; or
- Using the "Apple Support" app, available and downloadable from App Store.