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musa206 Author

Level 1

4 points

Face ID

My XS max Face ID suddenly stop capturing my face and I’ve been trying to set it up again but it keeps showing Reposition your face within the frame, I’ve also restarted the device but it keeps showing the same thing.

iPhone XS Max

Posted on Jan 9, 2022 11:44 PM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,838 points

Posted on Jan 9, 2022 11:47 PM

If you still need help, reset Face ID, then set it up again. Go to Settings > Face ID &Passcode and tap Reset Face ID. Then tap Set up Face ID to set it up again.

If Face ID isn't working on your iPhone or iPad Pro - Apple ...

Do you have a disabled Face ID alert on your device?

Please read the "What to do Next" section in this link, if nothing works as per the instruction given in this link --> If an alert says Face ID has been disabled on your iPhone or iPad Pro

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Face ID

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