📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

BBBALINO Author

Level 1

4 points

touch id

I cannot get Touch ID to add a fingerprint in my new MacBook Air (2020).

What is wrong?

Posted on Jan 10, 2022 5:58 AM

Reply

Top-ranking reply

Level 7

20,467 points

Posted on Jan 10, 2022 8:45 AM

If Touch ID isn't working on your Mac - Apple Support

View in context

Similar questions

Touch Id - Adding a new fingerprint on Macbook Pro does not work When I try to add a new fingerprint nothing happens. I followed all the instructions I found, but it does not work - even formatted my Macbook Pro. Any ideas out there?
681 1
macbook air touch ID My Touch ID will not allow me to add finger print. Just says “Failed” without giving me an opportunity to try and add a finger print.
334 4
Fingerprint Problems with iMac Pro My Mac is a iMac Pro with 8 Core Xeon, running Sonoma 14 iOS. I am using an Apple keyboard with Fingerprint sensor. I am not able to set the fingerprint on the computer. When I go under the System Settings I am not able to find the Touch ID system for use with my Mac. Any Ideas?
417 3

1 reply

Top-ranking reply

Level 7

20,467 points

Jan 10, 2022 8:45 AM in response to BBBALINO

If Touch ID isn't working on your Mac - Apple Support

Reply

touch id

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up