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Error Message EVERY TIME I boot up?

Just bought 2 new iPhones and updated my AppleID; since then, every time I boot up my MacBook Pro, I receive this message ""You shut down your computer because of a problem...If you want to open the applications that were open when you shut down, click Open. If you do nothing, the computer will continue the login in 60 seconds.


THERE IS NO PROBLEM! After 4 hours on the phone with Apple, we reinstalled the latest IOS; same message.


Any suggestions? So, so frustrating. Not sure if there is a 'problem' that will impact data in the coming future.


MacBook Pro 15″, macOS 12.1

Posted on Jan 10, 2022 7:40 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 10, 2022 7:58 AM

if there was a problem, there should be a panic report:


Kernel Panic Reports are stored at:

/Library/Logs/DiagnosticReports


If you copy and paste that string into:

Finder > Go menu > Go to Folder


it will take you to where those reports are stored.


They are named with Date&Time and start or end in ‘panic’

If you find one, please post the entire report here, by using the “additional text” Icon in the reply footer (looks like a paper with writing).


Please don’t post more about 20 lines of any other types of reports — they are interminable, and any information useful for this purpose is on the first screenful.


5 replies
Question marked as Top-ranking reply

Jan 10, 2022 7:58 AM in response to HelpCom12

if there was a problem, there should be a panic report:


Kernel Panic Reports are stored at:

/Library/Logs/DiagnosticReports


If you copy and paste that string into:

Finder > Go menu > Go to Folder


it will take you to where those reports are stored.


They are named with Date&Time and start or end in ‘panic’

If you find one, please post the entire report here, by using the “additional text” Icon in the reply footer (looks like a paper with writing).


Please don’t post more about 20 lines of any other types of reports — they are interminable, and any information useful for this purpose is on the first screenful.


Jan 14, 2022 7:48 AM in response to Grant Bennet-Alder

Sleep Wake failure in EFI


Failure code:: 0x00000000 0x0000001f


Please IGNORE the below stackshot


================================================================

Date/Time: 2022-01-08 14:50:28.595 -0600

OS Version: ??? ??? (Build ???)

Architecture: x86_64

Report Version: 35

Incident Identifier: 4ACDA53C-47D2-4F3B-AFF3-0FC53F9C36C4


Data Source: Stackshots

Shared Cache: 3D05845F-3F65-358F-9EBF-2236E772AC01 slid base address 0x7ff80964e000, slide 0x964e000


Event: Sleep Wake Failure

Duration: 0.00s

Steps: 1


Time Awake Since Boot: 25s


Process: swd [296]

Architecture: x86_64

Footprint: 400 KB

Time Since Fork: 5s

Num samples: 1 (1)


Jan 15, 2022 8:32 AM in response to Serqet


Thread 0x768 1 sample (1) priority 4 (base 4)

<thread QoS background (requested background), thread darwinbg, process darwinbg, IO tier 2>

1 ??? [0x10038b000] 1

1 ??? [0] 1

1 ??? [0x10962a4fe] 1

1 ??? [0x10038e454] 1

1 ??? [0x10038e1e8] 1

1 __stack_snapshot_with_config + 10 (libsystem_kernel.dylib + 149174) [0x7ff80994f6b6] 1

*1 ??? [0xffffff800023c226] 1

*1 ??? [0xffffff800099fcaf] 1

*1 ??? [0xffffff800089a112] 1

*1 ??? [0xffffff800025fe57] 1

*1 ??? [0xffffff800029c3dd] (running) 1


Binary Images:

0x7ff80992b000 - 0x7ff809961fff libsystem_kernel.dylib (8019.41.5) <12BD6F13-C452-35EE-9069-51BEFEF29F1A> /usr/lib/system/libsystem_kernel.dylib


Error Message EVERY TIME I boot up?

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