AirPod pros connectivity issue

My brand new airpod pros work just fine when I’m using one at a time, but when I put both in they start glitching the audio and switching in and out of noise cancelling mode and off mode before the left one cuts out and disconnects.

iPhone 7, iOS 15

Posted on Jan 10, 2022 2:08 PM

Reply
1 reply

Jan 10, 2022 8:20 PM in response to Noahhanson32

Noahhanson32 Said:

"AirPod pros connectivity issue: My brand new airpod pros work just fine when I’m using one at a time, but when I put both in they start glitching the audio and switching in and out of noise cancelling mode and off mode before the left one cuts out and disconnects."

-------


Troubleshooting AirPods Connectivity:

A Few Thoughts to Try:

A. Visit Apple Support links:





B. Verify the Balance:

  1. Go to: Settings
  2. Tap: General
  3. Tap: Accessibility
  4. Scroll Down: to Hearing
  5. Adjust: the audio volume balance


C. Also, Clear Out Earwax:

How to Clean your AirPods and EarPods - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

AirPod pros connectivity issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.