You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Won’t let me update because I’m not connected to internet when I am

it won’t allow me to update because I’m “No longer connect to internet” when I am. Haven’t had service for weeks, what am I paying for

iPhone 7, iOS 13

Posted on Jan 10, 2022 8:05 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 10, 2022 8:28 PM

UpdateFailed Said:

"it won’t allow me to update because I’m 'No longer connect to internet' when I am. Haven’t had service for weeks, what am I paying for"

-------


Fixing Services:

If service is down, then contact your Carrier, as they are the one who provide you with the service of Cellular.


Update Using a Computer.

Use my User Tip: Making Use of a Computer for Updating an iOS Device - User Tip

3 replies
Question marked as Top-ranking reply

Jan 10, 2022 8:28 PM in response to UpdateFailed

UpdateFailed Said:

"it won’t allow me to update because I’m 'No longer connect to internet' when I am. Haven’t had service for weeks, what am I paying for"

-------


Fixing Services:

If service is down, then contact your Carrier, as they are the one who provide you with the service of Cellular.


Update Using a Computer.

Use my User Tip: Making Use of a Computer for Updating an iOS Device - User Tip

Won’t let me update because I’m not connected to internet when I am

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.