Can't accept changed Media Service Terms and Conditions

Why is no one from apple seeing this post? At least give us a hint that you are aware of the problem and working on it

I found a solution that worked for me.

1. Sign out of your Apple ID using these instructions: https://www.imore.com/how-change-apple-id-your-iphone-or-ipad
2. Sign back in.
3. You should get the Media Terms have changed dialog and this time when I clicked OK I got the actual agreement and it was not blank.
4. Tap Agree.
5. Sign back in with your Apple ID.

Mitch

I have this bug too. I recently updated to 15.3 on my iPhone 7 Plus hoping that the problem would go away, but sadly it didn't.

I also tried to reset the internet settings but the problem continued. This is a serious and major bug in my opinion. We hope you help us solve it.

I had this and couldn't get the agreement to show via updating any of my existing apps. However I was able to get the agreement to show (and accept) by installing an app that was not already installed, then I just cancelled the installation and updated my existing apps.

In addition, I even went through the hassle of logging out and back into my Apple ID on the phone (which messed up the cards in my Wallet, thanks for that.) To no avail.

This quite obviously is an annoying bug. Please fix.

A workaround I found (still *very annoying*) is to delete the app that will not update and throws up the message, and install it again.

This will not prevent the bug from ever rearing its ugly head again, most often with *another* app, but it will work.

I found this solution worked for me. Incredible that Apple just ignores this Faux Pas with so many devs complaining.

1. Sign out of your Apple ID using these instructions: https://www.imore.com/how-change-apple-id-your-iphone-or-ipad
2. Sign back in.
3. You should get the Media Terms have changed dialog and this time when I clicked OK I got the actual agreement and it was not blank.
4. Tap Agree.
5. Sign back in with your Apple ID.

Mitch

Having the same issue, I’m using an iPhone 13 Pro with iOS 15.3

latest flagship phone on later operating system, it’s outrageous that I’m having such an idiotic issue. Tried logging on the AppStore on my Mac to see if it pops up and I can accept there, to no avail.

unacceptable.

This has been happening on my end for weeks maybe months now. Seeing that many others have the same issue with no solution provided is a huge bummer. We even had a whole new update released after this issue started and it didn't change anything. We now have 15.4 ahead of us. If that also doesn't help I don't know what I am going to do...

This worked for me. Thanks! It also hasn’t reoccurred for me since. Removed 4-5 apps that were not updating due to this, reinstalled and since then updates are working without any issues (even for the apps that previously required the acceptance of those t&c).

Hello. I think I know the reason and solution. In my case, it was the issue with the apps I downloaded from another country’s App Store. It seems you need to login from the ID that you used (from another country) to download the app to update the app. Hope this works.

Hello Taiga,

unfortunately this is not the solution, as all my Apps are from the same Apple ID/store location.

For you, this inadvertently worked because, as I mentioned in an earlier reply, simply deleting and reinstalling fixes the issue for a given app. It is still annoying to have to delete perfectly fine apps, with no guarantee that the bug will not come back time after time.

Hello there. Too bad it did not fit into your case. One thing is that I didn’t delete or reinstall apps on my phone. I just logged in again with the different App Store ID. The T&C screen blacked out for a month appeared after the log in. Hope you can find another solution!

Thank you for this. This triggered a thought for me. I have apps on my phone from 2 different Apple IDs (not different country stores) and signing out of one and into the other, fixed this issue for me.

I think that you may be right.

I had previously followed a suggestion to log out & back in (didn’t work & I needed to setup ApplePay & FindMy again).

The app concerned is part of a suite of collaboration tools from my work.

Trouble is they were set up via a complex installation process, not simply installed under a separate AppleID, so I’m slightly scuppered 🙁

Unless Apple pull their finger out & fix this!