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User profile for user: frustrateduser1233
frustrateduser1233 Author
User level: Level 1
39 points

Can't accept changed Media Service Terms and Conditions

When I try to update some apps on my Iphone I get a pop-up saying that "Apple Media Services Terms and Conditions have changed." "Before you can proceed you must read and accept the new Terms & Conditions." And I get a choice of either Cancel or OK.

When I press on OK, then an empty white page loads and the App Store becomes irresponsive. Waiting does not solve the issue, tried 20 minutes, to no avail.

Restarting the Iphone does not help either.

I also tried a different wifi, mobile internet and a vpn to a different country, all with the same result.

Note that this only happens for some apps, others update without asking for the new terms and conditions.

From my observations only messaging apps seem to be affected.

Would you please fix this issue, or is it "a feature, not a bug"?

Posted on Jan 10, 2022 8:46 PM

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User profile for user: Soleiman89
Soleiman89
User level: Level 1
19 points

Posted on Feb 7, 2022 7:19 AM

Why is no one from apple seeing this post? At least give us a hint that you are aware of the problem and working on it

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Can't accept changed Media Service Terms and Conditions

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