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matejjetam Author

Level 1

4 points

Sign in to Apple ID problem

Hi,

I am having issues signing in to my Apple ID on my late 2013 MacBook Pro (OS Big Sur 11.6.2). When I enter password it just goes back to blank Apple ID username window. There are no error messages whatsoever. I have no issues signing in on my other Apple devices.

I tried running in safe mode. Does not work.

I signed out and back in on all my other devices. Does not help.

I removed all antivirus, cleaner, VPN applications I had. Does not help.

I reset NVRAM. Does not help.

At this stage I am out of options - other than reinstalling macOS. Which I really wouldn't.

Best,

Matej

Posted on Jan 11, 2022 4:58 AM

Top-ranking reply

AppleJen77

Community Specialist

Posted on Jan 12, 2022 7:03 AM

Hello there matejjetam,

Thanks for reaching out to the Apple Support Communities! It soujnds like you have issues signing into your Apple ID. You've done excellent steps so far and, at this point, we would recommend reaching out to Apple directly by checking out this link to Get Support and they will be more than happy to proceed with additional steps.

Have a wonderful day!

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