IPad 4 Factory Reset
I have an older iPad (4) that I was able to keep from my former employer upon retiring in 2016. I have used it daily but want to give it to the grandkids to play their games. I did the factory reset and started the new set-up process (language, country, select wifi, etc). I then get to a screen that says my former employer will automatically configure my iPad. When I hit continue, the next screen says my former employer administers the iPad and may monitor it for downloads, apps, etc. In essence, it appears I was still tethered to the employers IT department. I reached out to them and they removed the iPad from their database, including sending me an email confirming along with screenshot showing it had been released. I have tried several times since then and it still gets stuck at those two screens. They say the problem is with Apple not them. Any suggestions on rectifying this and moving forward on the new set-up?
iPad (4th gen) Wi-Fi