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bhumidech Author

Level 1

4 points

Over bill charged

I would like to inform you that there is the charges call for paying to my bill as picture attached. Then, I check to my account there is no subscription exception Netflix (pay a month each) 99 Baht and Apple Music for 129 Baht. Please don’t charge and get me refund for Apple Music if possible cuz I have never used this app as you can check. Moreover, please see bill in January, I paid for the bill in January already with Netflix on 5 th why the charge of Netflix is happened for me two times and again in January for 2 times. Please check any usage for me and send me evidences if I have to pay anything more for app store or other applications. Thanks

[Image Edited by Moderator to Remove Personal Information]

Posted on Jan 11, 2022 6:08 PM

Top-ranking reply

askbarnabas

Level 10

103,895 points

Posted on Jan 11, 2022 7:04 PM

to cancel a subscription and request a refund go here - How to get a refund and how long it takes.

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Over bill charged

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