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Level 1

4 points

Macbook keys "4 $", "F4" and "} ]" have just stopped working. Any help?

Hi everyone,

3 keys on my Macbook Air have just stopped working and I have no idea why.

I didn't spill anything on them, nor I have damaged my Mac. It is sitting on the same table for a long time.

The keys that don't work are "4 $", "F4" and "} ]"

I have opened the keys and there is no dust or anything there that got stuck bellow.

Anyone knows if there is some way to solve this issue before I take it to the service?

Could it be some software issue?

MacBook Air 13″, macOS 12.1

Posted on Jan 12, 2022 2:19 AM

Top-ranking reply

Level 9

50,232 points

Posted on Jan 12, 2022 3:33 AM

Hi,

Try to check your MacBook Air keyboard with Apple Diagnostics if it reports keyboard related error(NDK001, NDK003, and NDK004).

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