Hello,
I just received my new ear tips for the apple pro and they won't fit. The new eartips inside is hard plastic and it's too small to fit the Airpod Pro.
Please can someone tell me what to do?
Chico
Thanks for joining us on Apple Support Communities, chico215.
You mentioned you just received replacement ear tips for your AirPods Pro, but they aren't fitting correctly. We can help.
First, let's make sure you're using these steps to attach the ear tips correctly: Choose your AirPods Pro ear tips and use the Ear Tip Fit Test. If you find that you are still having concerns regarding the replacement tips, you may want to reach out to the Apple Store Online team for assistance.
After following the above link, if the information reflected on the page does not match your current location, you may notice a message at the top of the page that reads "Choose another country or region to see content specific to your location and shop online." If necessary, select your country or region from the dropdown menu in this box and click continue to redirect the page to reflect relevant information for your location.
Hope that helps!
Take care.
Ear tips for Airpods Pro doesn't fit the Airpods
