I'm trying to install mac os monterey on my mac book air but it's asking to log in as an administrator with a password? any suggestions you can advise me on the password it's requiring for me to continue with installing os Monerey, thank you

I'm trying to install mac os Monterey to update my mac book air but it's asking to log in as an administrator with a password. Iv tried various passwords but it's not excepting them, any suggestions. Thank You


MacBook Air 11″, macOS 10.13

Posted on Jan 12, 2022 9:16 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 12, 2022 9:44 PM

Hi South7Swell7,


When you set up this computer, you likely logged in with an Administrator account. However, it would appear you are currently using a Standard account. If someone else helped you set up this MacBook Air, you should ask them what the username and password for the Administrator account on that computer are. The Administrator account is a regular user account created when you set up the system, and the password is not available to anyone outside of your computer.

2 replies
Question marked as Top-ranking reply

Jan 12, 2022 9:44 PM in response to South7Swell7

Hi South7Swell7,


When you set up this computer, you likely logged in with an Administrator account. However, it would appear you are currently using a Standard account. If someone else helped you set up this MacBook Air, you should ask them what the username and password for the Administrator account on that computer are. The Administrator account is a regular user account created when you set up the system, and the password is not available to anyone outside of your computer.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I'm trying to install mac os monterey on my mac book air but it's asking to log in as an administrator with a password? any suggestions you can advise me on the password it's requiring for me to continue with installing os Monerey, thank you

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.