You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: lxMoexl
lxMoexl Author
User level: Level 1
4 points

 Trade In

Hello!


I am new here and new to doing  trade in.


Anyone had an experience same as me that would like to help? I just did a trade with  and received their new device that I wanted, so I decided to just cancel it and keep my old iPhone (Haven't shipped it yet). The thing is, I do not know how to cancel it since there is no option where it says "Cancel Trade In". I saw some people said that I should just ignore it and keep my old iPhone and let the  keep the full price that I payed with no getting a refund of course since I decided to cancel the trade in.


Any help or advice would be appreciated!

Posted on Jan 13, 2022 10:19 AM

Reply
Question marked as Top-ranking reply
User profile for user: FoxFifth
FoxFifth
User level: Level 10
472,227 points

Posted on Jan 13, 2022 11:33 AM

Just keep the old iPhone. You don't need to do anything else.

See the following from Apple Trade In - Apple


Can I cancel a trade-in?

If you haven’t dropped off or shipped your device, you can cancel your trade-in by simply keeping your device.


If you’ve already sent us your device, the trade-in can’t be cancelled. If you receive a revised trade-in value after the inspection of your device which is lower than your originally quoted value, you can then choose to reject it.


View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: FoxFifth
FoxFifth
User level: Level 10
472,227 points

Jan 13, 2022 11:33 AM in response to lxMoexl

Just keep the old iPhone. You don't need to do anything else.

See the following from Apple Trade In - Apple


Can I cancel a trade-in?

If you haven’t dropped off or shipped your device, you can cancel your trade-in by simply keeping your device.


If you’ve already sent us your device, the trade-in can’t be cancelled. If you receive a revised trade-in value after the inspection of your device which is lower than your originally quoted value, you can then choose to reject it.


Reply

 Trade In

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up