Unable to preview audio in finder Mac mini M1

Question

Level 1

6 points

Unable to preview audio in finder Mac mini M1

Hi, I'm not very technical so my apologies in advance if this isn't as clear as it could be.

I work with audio and often preview it in finder using the play button. This has been working fine, I turned on my computer this morning and the play button has been replaced with the Apple Music logo and can't be played in finder. I also usually drag files into Pro Tools to edit them, this is now no longer possible either. I don't know what could have changed. Does anyone have any ideas?

Thanks

Charlie

Mac mini, macOS 12.1

Posted on Jan 14, 2022 5:25 AM

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Answer 1

Best reply

Smilin-Brian

Level 9

54,961 points

Jan 15, 2022 5:18 AM in response to CBoud1

It appears that the files somehow got corrupted.

Since Disk Utility/First Aid reported no problems, we have successfully eliminated disk corruption and have identified that the files themselves were affected.

Please mark the correct answer to your question as Solved to close this case. 😉

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Answer 2

CBoud1 Author

Level 1

6 points

Jan 15, 2022 3:28 AM in response to Smilin-Brian

I copied the files to Mac again and they work fine.

ran disk utility but no problems arose.

I have signed out of iCloud and my files are now usable so somehow that is connected.

the new problem is that I can’t log back into iCloud. Just getting this icon.

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Answer 3

CBoud1 Author

Level 1

6 points

Jan 14, 2022 11:36 PM in response to Barney-15E

icon preview is set and changing the size has no impact. I’m unable to play the file at all (even in Apple Music) so maybe, somehow the file information has been lost. It’s happened on 50% of my audio files.

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