The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I have received a used pair of AirPods Pro, and it says that my location will be shared with the previous owner. I want the ownership to be switched to me. Is there any way of doing that? Thanks
Activation Lock is designed to prevent anyone else from using an Apple device if it's ever lost or stolen.
How to remove Activation Lock - Apple Support
Activation Lock is an anti-theft feature that cannot be bypassed. Only the previous owner can remove the lock by using their Apple ID & password. Apple will not help you find the previous owner. If the previous owner cannot or will not remove the lock, then try to get a refund (through eBay) or dispose of the device properly.
Activation Lock is designed to prevent anyone else from using an Apple device if it's ever lost or stolen.
How to remove Activation Lock - Apple Support
Activation Lock is an anti-theft feature that cannot be bypassed. Only the previous owner can remove the lock by using their Apple ID & password. Apple will not help you find the previous owner. If the previous owner cannot or will not remove the lock, then try to get a refund (through eBay) or dispose of the device properly.
If you put the AirPods Pros in their case, leave the lid open and hold in the button on the back until the white light flashes it will completely reset the devices.
Nothing you can do.
Only the original owner can remove them from their account.
Yes, there is no OS in the AirPods to set Find My, remove it, etc. My coffee buddy gave his AirPods Pros to his grandson and all we did was reset them. The Find My range of the AirPods is only about 40 feet.
I'm wondering if that's still true because of this:
Turn on Lost Mode for your AirPods
When you turn on Lost Mode for your AirPods (2nd generation) or later, your AirPods Pro, or your AirPods Max, you can share a message with your phone number or email address. If someone finds your AirPods, they can see the message on their iPhone.
That assumes the AirPods have not been reset.
In that case, I will be returning them. Quite disappointed. Thanks for the information
Are you sure that will remove them from the original owner’s find my?
I received a pair of AirPods Pro used from a pawn shop, and it says that the previous owner still has their AppleID set up with it. How do I change that?
