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How to recover my old Apple ID. Password is not working and forgotten. It asks for my phone number and it is the number associated with my old Apple ID but my phone number has changed so although I am able to correctly enter the phone number I am unable to receive a verification code and am offers no other options
iPhone XR
Hi Jmackenzie5,
Thank you for using Apple Support Communities. We understand that you are trying to reset your Apple ID password but do not have access to the number associated with it. We'd like to help as much as possible.
You will need to try the steps here with account recovery: How to use account recovery when you can’t reset your Apple ID password
We hope this helps.
Cheers!
Hi Jmackenzie5,
Thank you for using Apple Support Communities. We understand that you are trying to reset your Apple ID password but do not have access to the number associated with it. We'd like to help as much as possible.
You will need to try the steps here with account recovery: How to use account recovery when you can’t reset your Apple ID password
We hope this helps.
Cheers!
Forgot Apple ID password and changed phone number for verification
