I’ve just upgraded my AirPods from the original series to the latest AirPods. While listening to music, I get a phonecall coming through which stops the music, I accept the phonecall but then the music starts playing again while I’m on the call. This didn’t happen with my old AirPods, the music would stop playing until the phonecall ended. Any way I can get the music to stop while on calls through the AirPods? Thanks
Hey Richardinthebay,
If we understand correctly, you are able to receive calls, but the Airpods will then play music while on a call. Let's get a little more information to help narrow this down.
What happens if you are listening to music on the iPhone, without the AirPods?
How do you accept the call when it rings?
Do you tap the AirPods or the iPhone?
"When a call comes in while you're wearing either AirPod, Siri can announce the call. Here's how to answer or decline calls:
Pause, skip, and adjust volume with your AirPods and AirPods Pro
Please don't hesitate to let us know if you need additional assistance.
Thank you for using Apple Support Communities. Have a good one.
Music continues to play on AirPods after accepting phone call
