Hi, currently using an iPhone 13 Pro Max running iOS 15.2.1 (19C63).
This prompt in messages shows up for two attachments a few months old. The issue is that tapping anywhere on it doesn’t load the image.
iPhone 13 Pro Max, iOS 15
Try this:
Optimize the range of the mobile network, see this Apple article:
If you see No Service or Searching on your iPhone or iPad
https://support.apple.com/en-us/HT201415
Check the Wi-Fi network, see the following Apple articles:
Connect to Wi-Fi on your iPhone, iPad, or iPod touch
https://support.apple.com/en-us/HT202639
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
I’m fully connected to Wi-Fi and have service
Tap to Download attachments in iMessage
