Can’t successfully cut n paste emails

Hello. When i cut and paste an email from a webpage into the email address field “mail :” appears before the email address . If i then delete “mail:” and simultaneously the email address is also deleted. Any ideas please ?

iPhone SE, iOS 13

Posted on Jan 15, 2022 1:32 PM

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Question marked as Top-ranking reply

Posted on Jan 16, 2022 1:18 PM

Hey there Andrewmcs,


Thanks for reaching out to Apple Support Communities about this issue. To verify, does this happen with all websites or just a certain one? Test on more than one website. Also, with some websites, you may just be able to tap the address to bring up the feature and send an email out. If this website doesn’t allow that, make sure you’re grabbing just the email address and not all text. This article guides on using the feature:


Select, cut, copy, and paste text on iPhone


Take care.

1 reply
Question marked as Top-ranking reply

Jan 16, 2022 1:18 PM in response to Andrewmcs

Hey there Andrewmcs,


Thanks for reaching out to Apple Support Communities about this issue. To verify, does this happen with all websites or just a certain one? Test on more than one website. Also, with some websites, you may just be able to tap the address to bring up the feature and send an email out. If this website doesn’t allow that, make sure you’re grabbing just the email address and not all text. This article guides on using the feature:


Select, cut, copy, and paste text on iPhone


Take care.

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Can’t successfully cut n paste emails

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