HomePod Mini 301014 Setup Error

I’m getting a 301014 error returned by the Apple Home app after I sign in using my AppleID and can’t finish setting up my HomePod Mini. Does anybody have any ideas?

Posted on Jan 15, 2022 2:31 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 15, 2022 2:34 PM

After some investigation it seems this might be one of several things:


1) Router is using WPA3 only but will need to support WPA2 Personal


2) WiFi6 AX mode is enabled on your router - My HomePods didn’t like this with my Asus ZenWiFi XT8 setup


3) WiFi signal is inadequate - reposition


Hopefully this is of some help to folks out there

1 reply
Question marked as Top-ranking reply

Jan 15, 2022 2:34 PM in response to AndrewJ041

After some investigation it seems this might be one of several things:


1) Router is using WPA3 only but will need to support WPA2 Personal


2) WiFi6 AX mode is enabled on your router - My HomePods didn’t like this with my Asus ZenWiFi XT8 setup


3) WiFi signal is inadequate - reposition


Hopefully this is of some help to folks out there

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

HomePod Mini 301014 Setup Error

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.