You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I bought my apple watch from another person and I don't have her info to get it set up for me. What can I do

I bought my Apple watch 2nd hand and I can't set it up for me. We have contacted the previous owner and I assume that she deleted the device but I still can't get it sign in

Apple Watch Series 4

Posted on Jan 15, 2022 3:12 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 16, 2022 1:24 AM

The person that you bought this watch from needs to follow all the steps in this link;

Remove the Activation Lock so that the buyer can use it.

If they can't or won't then get your money back or recycle the watch and put it down to a bad experience.

1 reply

I bought my apple watch from another person and I don't have her info to get it set up for me. What can I do

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.