This iPad is not coming up as one of my products
This iPad is not coming up on my iPhone for tracking if I loose it
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Hi Panagiota1221, thank you for posting in Apple Support Communities.
So sorry to hear that you cannot find your iPad in the Find My app.
Can I suggest that you are update to the latest iPadOS (if you have not done this already) as updates can help resolve some problems. The following link can help you: https://support.apple.com/en-au/HT204204
There may be a number of reasons why and hopefully one of the following actions might resolve your issue:
- Open a web browser and check using Find My on iCloud: https://www.icloud.com/find/
- Verify that you signed in with your correct Apple ID on your device
- Check that your device has a cellular or Wi-Fi network connection
- Make sure you turned on location services for each device in: Settings > Privacy > Locations Services
- Turn Airplane Mode on and back off: https://support.apple.com/en-us/HT204234
- Restart your device and check again: https://support.apple.com/en-au/HT210631
- Check that Set Automatically is on in: Settings > General > Date & Time
I do hope one of the suggestions helps resolve your issue.