You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

recovery key

my password on my MacBook Pro isn’t working. Where do I find my recovery key?

MacBook Pro 13″, macOS 10.14

Posted on Jan 16, 2022 11:57 AM

Top-ranking reply

Level 5

7,568 points

Posted on Jan 16, 2022 6:18 PM

Hi Mukluksyu,

If you enabled FileVault earlier on your MacBook Pro, you were prompted to choose where to save the recovery key:

To iCloud: If you chose this option, follow these steps to reset your password. You'll be prompted to sign in with your Apple ID as part of the process.

Elsewhere: The recovery key was shown onscreen during the FileVault setup process. Unfortunately, if you didn't write down this key, there is no way to recover it.

View in context

Similar questions