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Recently I was potentially hacked and needed to change my passwords due to a data leak. I was asked by Apple Support to download a screen sharing app and was told the downloaded app 'deletes itself' when it's finished being used. Is this normal? I'm worried that my online security is still compromised and that I made it worse.
MacBook Air 13″, macOS 11.5
No, that is a legitimate Apple site.
No, that is a legitimate Apple site.
The following is legitimate: https://remoteadvisor.apple.com/
Thanks for your reply FoxFifth.
Oh dear.
This is where they advised me to go https://ara.apple.com
So is this dodgy do you think?
No. It is [word].apple.com. No more dots after the .com. so we can be sure that it is safe.
Does Apple Support ever ask you to download a screen sharing app that magically deletes itself?
