Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Faulty iphon 13 pro max

I bought iphon 13 pro max on 26 of Dec in 2021. And I’ve been using this for 3 weeks, it seems it is faulty product. Firstly, when I call with speaker, the sound cut off so ppl can’t hear me. Secondly, iphone recognized I am pushing volume up button when I am not touching phone at all. So the volume goes to max and phone is vibrating. Lastly, iphone turns on itself even no one touches it. I am not keeping receipt and box. How would I do?

iPhone 13 Pro Max

Posted on Jan 16, 2022 10:03 PM

Reply
Question marked as Best reply

Posted on Jan 16, 2022 10:34 PM

Your iPhone 13 Pro Max has the Apple 1YR Limited Warranty. Have your iPhone examined at the Apple Store or at an Authorized Service Center for further diagnosis and a resolution.


Axel F.

1 reply

Faulty iphon 13 pro max

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.