Why can I not find a name in contacts but when I put the number into the phone it comes up with the name of the contact it cannot find?

Why can I not find a name in contacts but when I put the number into the phone it comes up with the name of the contact it cannot find?

Posted on Jan 17, 2022 7:04 AM

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Question marked as Top-ranking reply

Posted on Jan 18, 2022 9:02 AM

Hello casacorazon


Welcome to Apple Support Communities. It sounds like you're not seeing a name in your contacts, but when you search your iPhone, you're able to see the contact. We are happy to share information that may help.


Try the steps below:

  1. Open the Contacts app.
  2. Tap Groups in the upper-left corner.
  3. Make sure that all groups have a check next to them.


You can find more information here: Use other contact accounts on iPhone.


Take care.





1 reply
Question marked as Top-ranking reply

Jan 18, 2022 9:02 AM in response to casacorazon

Hello casacorazon


Welcome to Apple Support Communities. It sounds like you're not seeing a name in your contacts, but when you search your iPhone, you're able to see the contact. We are happy to share information that may help.


Try the steps below:

  1. Open the Contacts app.
  2. Tap Groups in the upper-left corner.
  3. Make sure that all groups have a check next to them.


You can find more information here: Use other contact accounts on iPhone.


Take care.





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Why can I not find a name in contacts but when I put the number into the phone it comes up with the name of the contact it cannot find?

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